bee casino Privacy Policy

When you register and use bee casino, we collect personal information that is necessary to operate your account, process your transactions, and keep the platform secure. The categories of information we collect include:

• Identity information: Your full legal name, date of birth, and government-issued ID details collected during registration and KYC verification.
• Contact details: Your email address and mobile number, used for account communications, OTP verification, and support.
• Financial information: Details of your Philippine Peso deposits and withdrawals, including transaction references from your GCash, Maya, or bank transfer transactions. We do not store full account credentials for your e-wallets or bank.
• Device and usage data: IP address, browser type, device identifiers, operating system, and session activity on the platform. This data helps us maintain security and improve the experience.
• Gaming activity: Records of bets placed, games played, balances, and transaction history associated with your account.
• Communications: Records of messages you send to our support team for quality assurance and dispute resolution purposes.

Bee casino uses the information we collect for specific, legitimate purposes. We do not sell your personal data to third parties, and we do not use it for purposes beyond what is described here:

• Account management: To create, maintain, and secure your bee casino account, including verifying your identity and processing KYC documentation.
• Transaction processing: To handle your PHP deposits and withdrawals accurately, and to maintain a complete transaction record for your account.
• Security and fraud prevention: To monitor for suspicious activity, protect against unauthorised account access, and maintain the integrity of the platform for all players.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of support we provide.
• Platform improvement: To analyse usage patterns and technical performance so we can improve the experience for Filipino players across Metro Manila, Cebu, Davao, and nationwide.
• Responsible gaming: To monitor gaming behaviour and, where appropriate, provide responsible gaming interventions or act on self-exclusion requests.
• Legal compliance: To meet any applicable legal obligations relating to record-keeping, identity verification, and transaction reporting.

Bee casino does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data in limited circumstances:

• Service providers: Third-party companies that assist us in operating the platform — such as payment processors and KYC verification providers — may receive your information as necessary to perform those services. These providers are bound by confidentiality obligations and may not use your data for any other purpose.
• Legal requirements: We may disclose your information if required to do so by applicable law, court order, or governmental authority. This includes responding to lawful requests related to fraud prevention or financial crime.
• Business transfers: In the event of a merger, acquisition, or sale of assets, player data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Bee casino takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse:

• SSL encryption: All data transmitted between your device and the bee casino platform is encrypted using SSL/TLS protocols.
• OTP verification: Account access and sensitive actions are protected by one-time password verification sent to your registered mobile number.
• Access controls: Internal access to player data is restricted to authorised personnel who require it to perform their duties.
• Regular security reviews: Bee casino conducts ongoing reviews of its security infrastructure to identify and address vulnerabilities.

While we work hard to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials confidential and for securing the device you use to access bee casino.

Bee casino uses cookies and similar technologies to support platform functionality and improve your experience. Cookies are small data files stored on your device when you visit the platform.

• Essential cookies: Required for the platform to function — including maintaining your session while logged in and remembering your preferences.
• Analytics cookies: Used to understand how players interact with the platform, which helps us improve performance and usability.
• Security cookies: Help detect and prevent fraudulent activity and unauthorised access attempts.

Most browsers allow you to manage or block cookies through their settings. Disabling essential cookies may affect the functionality of your bee casino account. Bee casino does not use cookies to track your activity on other websites or serve third-party advertising.

Bee casino retains your personal information for as long as your account is active and for a reasonable period thereafter, as required by applicable legal, financial, and operational obligations.

Transaction and gaming records may be retained for a period consistent with legal record-keeping requirements. When data is no longer required for any of the purposes described in this policy and there is no legal obligation to retain it, we will securely delete or anonymise it.

As a bee casino player based in the Philippines, you have the following rights in relation to your personal information. To exercise any of these rights, contact us at [email protected]:

Bee casino is strictly an adult platform. We do not knowingly collect personal information from individuals under 21 years of age. If you believe a person under 21 has registered an account, please contact us immediately at [email protected] so we can take appropriate action, including closing the account and deleting any associated data.

Bee casino may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable legal requirements. When we make material changes, we will update the "Last updated" date shown at the top of this page.

We encourage you to review this policy periodically. Continued use of bee casino after any update indicates your acceptance of the revised policy. If you have concerns about any changes, contact us at [email protected] before continuing to use the platform.